Terms & Conditions



Acceptance of terms


These terms and conditions govern all supply of goods and services ("products") by Blackman Trusts Partnership trading as Aria Creative International ("we, "us", "our") to you, the purchaser of goods and services from us, including your use of our website at valeve.co.nz ("the website"). They are effective from 21/10/2016 and will replace all earlier Aria Creative International terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.

We reserve the right to change these terms of trade at any time and our revised terms and conditions will be posted on our website.

To make a purchase from our online shop you must be 18 years of age or over.

Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise). If you would like to stock our products please contact us about becoming a stockist. We reserve the right to cancel any order that appears to supply a commercial operation.

If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.


General Conditions

Aria Creative International is registered for trading in New Zealand and Australia. The company is located at: Aria Creative International, Suite 2/Subtle Silks Building, 16 Lake Street, Cambridge 3434, New Zealand. Our postal address is: P O Box 203, Cambridge 3450, New Zealand.

Aria Creative International and Valèvé are registered trademarks belonging to RG & JL Blackman. Any trademarks reproduced in this website which are not the property of or licensed to Aria Creative International are acknowledged on the website.

We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at valeve.co.nz.

If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.

If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.

Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.

We may deliver notices to you by sending them to an email address that you have provided to us.


Colours and Details

Every effort has been made to portray colours of our products as accurately as possibly on our website. However, because every monitor portrays colours differently we cannot guarantee that what you see on the monitor you are using will be completely accurate.

Products and services on this website are described to the best of our ability and using the information available at the time. If specific details are important to you, please submit an inquiry for clarification.


Availability and supply

All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop. If the specific item you have ordered happens to be out of stock, we will notify you as soon as possible to discuss potential wait times and credit or refund options.


Delivery and delivery charges

Prices for goods and services stated on our website are exclusive of any applicable delivery charges.

We deliver globally. The cost of delivery is as stated in FAQ's on our website and a total delivery cost will be provided in the order summary in your online shopping basket.

We will use all reasonable endeavours to ensure that orders will be dispatched promptly after an order has been placed.


Pricing

All prices are in New Zealand Dollars and are inclusive of any Goods and Services Tax (" GST") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time for any reason.

All orders will be transacted in NZD. You can use the currency convertor tool on the website as a guide to see what the price may be in another currency. However, your transaction will be converted at the current exchange rate as determined by your credit card company. Sometimes your credit card company may make additional charges which are not our responsibility.

An invoice will be emailed to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct.


Payment options

We accept the following credit cards: Visa and MasterCard


Credit Card Security

All payments are processed via DPS Payment Express' secure payments system to ensure high levels of payment security and are subject to DPS Payment Express' terms and conditions.

Aria Creative International does not store your credit card details.

Click here to learn more about DPS Payment Express.

http://www.paymentexpress.co.nz/


Shipping and delivery

Aria Creative International offers delivery internationally. All orders are delivered by an appropriate mail or courier service to ensure delivery is made safely and promptly.

For full details of our delivery options and costs please visit FAQ's

Postage is not tracked unless priority, where we will provide the tracking number.

You will be advised of any dispatch delays as soon as possible; in the case of severe delays we will discuss credit or refund options.

Delays during transit time are outside of the control of Aria Creative International, and no liability will be taken for any such delays. This could include, but is not limited to, postal delays and customs holding delivery items.

We will not be liable for any fees or duties charged by authorities (customs) within the country where the goods are being shipped to

Occasionally deliveries may incur additional delivery costs that are not included in the delivery price shown in the website shopping cart but you will be contacted by us should this be the case. If you do not agree to the additional fees before dispatch, you will have the option to cancel your order and any payment already made will be refunded, once cleared by our bank.


Returns
If, for any reason, you are not satisfied with your purchase, or in the case of a fault or defect with your purchase, please advise us within 30 days of the invoice date to ensure a prompt replacement, credit or refund.

Products returned due to change of mind should be returned in the original packaging and be well packed so as to prevent damage en route. Returns that are not faulty should be in a re-saleable condition – unsoiled, not damaged in any way, and be complete with any tags or labels attached.

We will reimburse return courier for damaged, defective or incorrectly supplied items only. We do not take responsibility for items lost in the process of returning.

Delivery costs for change of mind replacements may be charged to the customer, this will be discussed and agreed upon on a case by case basis.


Liability Limitation

Where you acquire or hold yourself out as acquiring goods or services from us for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 will not apply. The conditions, warranties and guarantees set out in the Sale of Goods Act 1908 or otherwise implied by statute or common law will not apply and are excluded from these terms of trade.

We will always endeavour to have complete and accurate information on our website but to the greatest extent permissible by law we assume no responsibility for the completeness and current accuracy of the information provided on our website.

To the greatest extent permissible by law, we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, agent of us and anyone else we use to perform our duties or provide services under any agreement you have with us. None of the persons specified above is liable or has to pay you for anything else in connection with or resulting from anything any of us does or does not do, or delays in doing, whether or not it is contemplated or authorised by any agreement you have with us. This exclusion applies whatever you are claiming for and in whatever way liability might arise. This exclusion does not limit any inalienable rights you may have under the Consumer Guarantees Act 1993.

Our maximum liability to you (if any) shall be limited to the value of any faulty products or services supplied by us and we, our employees, contractors and agents, will not be liable to you for loss or damage of any kind however that loss or damage is caused or arises.


Applicable law and jurisdiction

Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us and irrespective of the location where you reside.

Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of New Zealand. The Courts of New Zealand shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with these terms of trade, or with the use of website or supply of any services.

Where you or any other person who you act for, or who you permit to act for you supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that name then we may recover the costs incurred by us from you (including legal costs on a solicitor-client basis).

You agree to use our website, products and services in accordance with the applicable laws of the country or countries where your business or organisation is based.


Disclaimer

This website provides general information about Aria Creative International, Valèvé and the products and services they offer. We reserve the right to change, delete or move any of the material on the website at any time without notice.

All care is taken to ensure that the information provided is accurate and reliable, however we will not be liable for any loss or damages arising from either the use of this website or from information provided on this site.

The contents of the site may contain links to third party websites that are not controlled by us. The links are provided to inform site users however we will not be responsible for the contents of those linked sites, or any loss or liability resulting from the use of information contained in those linked sites.

We will not liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this website. This includes viruses alleged to have been obtained from this website, your use of or reliance on this website, or any of the information or materials available on this website, regardless of the types of claim or the nature of the cause of action. By your use of this website, you agree that you are using this website solely at your own risk.

The contents of this site are the copyright of Aria Creative International. The content of the site is not to be copied or distributed for any purpose. The content of the site is not to be replicated in any publication (in any form) without the prior written consent of Aria Creative International. The site contents may be printed for the users own personal use.


Privacy policy and Confidentiality

We take customer confidentially and privacy seriously. Customers can be confident that all of their details are protected by security mechanisms and are used only for purposes of the transaction and keeping in contact. We will not store you credit card information, please see Credit Card Security above.

After completing your order you will be added to our database and you may receive emails from us. If you wish to no longer receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.

Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).

We may use personal information that we collect about you to provide products and services to you and to administer orders and payments relating to your purchases from us.

You will need to permit us to place data files ("cookies") on your computer to enable you to use some features of some of our websites. Where you choose not to enable cookies from our website, some functionality of our websites may not be available to you.

We may disclose your personal information as required by law.

Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law. We cannot guarantee that our website is secure, and we cannot be held responsible for a breach of our website security that is beyond our control.

You can request details of your personal information that we hold, and ask us to correct it, at any time.